GOLDEN LASER PROFESSIONAL TECHNICAL SUPPORT
Kuti tive nechokwadi chekuchenjera uye nekukwana sevhisi, isu hatingove neyakakwana pre-kutengesa, kutengesa, uye mushure-yekutengesa sevhisi masisitimu, isu zvakare tinoitisa manejimendi akazara munzvimbo dzinotevera:
Chekutanga, Sound mutengi faira maneja
1. Mutengi wega wega ane faira yake mupasi rose mushure mekutengesa ruzivo rwekugadzirisa ruzivo rwegoridhe laser, saka inogona kuvimbisa kuti software inokwidziridzwa panguva yakakodzera;
2. Chiitiko chega chega chebasa (kuchengetedza, kushanyirazve, kuongorora kugutsikana kwevatengi nezvimwewo) inonyorwa zvakadzama uye inogona kubvunzwa uye kuongororwa chero nguva. Nguva nenguva verenga marekodhi ekugadzirisa emidziyo yevatengi uye ita mazano ane musoro kune vashandisi.
Chechipiri, Strict technical timu manejimendi
1. Mumwe nemumwe wevashandi vebasa mushure mekutengesa kwegolden laser ane dhigirii rekoreji kana pamusoro, uye mumwe nemumwe wevashandi vebasa mushure mekutengesa akadzidziswa mukati menguva refu uye akapasa tekinoroji yedu yekuongorora asati apihwa chitupa chekushanda.
2. Zvido zvevatengi zvinogara zviri zvekutanga, uye ibasa risingazununguki rekutarisira nekuremekedza mutengi wese. Isu tinovimbisa kuti kubva mukugamuchirwa kwezvichemo kuenda kune-saiti sevhisi, chikumbiro chese kubva kumutengi chichabhadharwa zvizere negoridhe laser.
3. Iyo yegoridhe laser service centre ichaita nguva nenguva mushure mekutengesa-kutengesa vashandi vekudzidzira hunyanzvi, kugadzirisa ruzivo rwehunyanzvi uye kuvandudza hunyanzvi hwebasa.
4. Kuti tive nechokwadi chekuenderera mberi kwekuvandudzwa kwebasa revatengi, takagadzirawo nzira yemakwikwi uye tarenda rekuchengetedza nzira yekupona kwevanhu vakagwinya uye vane tarenda, kuitira kuti tive nechokwadi chokuti vashandisi vanogona kuwana mabasa anogutsa anoenderera mberi.
Chechitatu, Standard service maitiro manejimendi
1. Kambani yakagadzira kodhi yakabatana yekuzvibata uye maitiro ekuongorora kuti ive nechokwadi chekuti hurongwa hwesevhisi hwakamira uye maitirwo ebasa nemasevhisi zvakarongeka zvine hunyanzvi. Hunhu hwesevhisi hunokonzerwa nekusiyana kwevanhu hunoderedzwa uye hunodziviswa.
2. Kambani yakagadzira hurongwa hwekutarisa mabasa akawanda. Zvirango zvakakomba zvichaiswa kune avo vanotyora hunhu hwehunyanzvi uye tsika dzebasa.
Chechina, Smooth information channel management
1. Vatengi vanogona kutaura nesu kuburikidza nenzira dzakasiyana dzakadai senhare, fax, tsamba, E-mail, uye webhusaiti meseji.
2. Iyo yegoridhe laser yevatengi sevhisi centre inoteerera zvakanyanya kune iri pamusoro chiteshi munguva chaiyo. Kubvunzana kwemutengi, zvichemo uye zvimwe zvinodiwa zvichadzoserwa munguva pfupi, uye edza kuwedzera kugutsikana kwevatengi.
Kuti ushandire zvirinani vashandisi vese, uye rega vashandisi vadyare mune zvigadzirwa zvelaser zvakachengeteka uye zvisina kunetseka, laser yegoridhe ichapa vashandisi basa rakanaka mushure mekutengesa.
Isu takagadzira yepasirese-yekutengesa-sevhisi masevhisi ekugadzirisa masisitimu uye tine 400-969-9920 mushure-yekutengesa sevhisi hotline yekugamuchira kubvunza kwevatengi, zvichemo uye kugadzirisa zvinodiwa, uye kuteedzera vatengi maawa makumi maviri nemana pazuva. Vatengi vedu vanogona kunakidzwa neanotevera masevhisi:
1. Kubva pazuva rekutenga, nakidzwa nemahara software upgrades kwehupenyu.
2. Mushure mekusvika kwemuchina, vashandi vedu vehunyanzvi vachange vari munzvimbo yekupa yekutanga-kumisikidzwa, kutumira uye kudzidziswa kwehunyanzvi kune vashandisi, kuve nechokwadi chekuti vatengi vanogona kushandisa zvine hunyanzvi michina. Mushure mekunge mutengi asaina uye nekusimbisa, kudzidziswa kunogona kupedzwa;
3. Mushure mekugadzirwa kwemuchina mutsva uye kudzidziswa kwapera kwemazuva 2-3, Gold Laser Customer Service Center ichadana zvakare mutengi. Call back inosanganisira zvinotevera zvinhu:
a) Ko midziyo yakaiswa uye kutumwa munzvimbo, uye iwe unogutsikana nemidziyo?
b) Kunyangwe mutengi agona nzira yekushanda uye kana ichigona kushanda yakazvimirira, rubatsiro rupi runodiwa?
c) Unogutsikana here nemaitiro ebasa einjiniya?
d) Injiniya yemashure-yekutengesa inozivisa mutengi mushure mekutengesa kwevatengi nzvimbo yekutengesa kufona 400-969-9920?
4. Maererano nemamiriro ekudzoka, Kana pane dambudziko, nzvimbo yebasa revatengi ichazivisa mutengi wevashandi vekugadzira injini kana injini yekudzidzira kutora matanho ekugadzirisa. Kana zvichiri kutadza kugadziriswa, tichaendesa "tsamba yekubata basa" mhinduro kune yakakodzera tekinoroji yekutsvaga uye madhipatimendi ekusimudzira kubatsira kugadzirisa. Mushure mekupedzwa, nzvimbo yebasa revatengi ichadzokera kune vatengi.
5. Kuti uwedzere mabhenefiti evatengi uye kusimudzira kuenderera mberi kweGoridhe laser sevhisi, mutengi wega wega anogashira kanopfuura katatu kufona kumashure, ayo ari:
a) Mazuva matatu gare gare mushure mekudzidziswa kwekugadzira muchina mutsva kwapera;
b) Mwedzi mitatu gare gare mushure mekudzidziswa kwekugadzira muchina mutsva;
c) Chikumbiro chemutengi chekugadzirisa kana mushure mekutengesa-basa;
d) Sampling dzeshanyo dzekudzoka kwemhando imwe chete yemuchina uye kutsvaga kuvandudzwa;
6. Goridhe laser service centre foni 400-969-9920 yemahara service call inobvuma kubvunza kwevatengi, zvichemo uye kugadzirisa zvinodiwa, uye nzvimbo yebasa revatengi yakatumira mushure mekutengesa mainjiniya kuti agadzirise nzvimbo. Isu tinovimbisa kuti vatengi vari mukati me300 km yegoridhe laser service outlets, mushure mekutengesa mainjiniya vachange vari pa-saiti sevhisi uye kugadzirisa mukati memaawa makumi maviri nemana ekugamuchira zvichemo; vatengi vari 300 makiromita kure kubva mushure-yekutengesa sevhisi yekubuda, mushure mekutengesa mainjiniya anogashira zvichemo mukati memaawa makumi manomwe nemaviri Pa-saiti sevhisi uye kugadzirisa; kune vatengi vekunze isu tichapindura mukati meawa gumi, ita masevhisi ekugadzirisa mukati meawa 72.