INKUNGA YAKORESHEJWE NA Zahabu
Kugirango tumenye neza serivisi zuzuye kandi zitunganye, ntabwo dufite gusa sisitemu nziza yo kugurisha mbere yo kugurisha, kugurisha, na sisitemu ya serivisi nyuma yo kugurisha, dukora kandi imiyoborere yuzuye mubice bikurikira:
Icyambere, Ijwi ryimikorere yabakiriya
1. Buri mukiriya afite dosiye yayo muriyisi yose nyuma yo kugurisha amakuru ya serivise yo gutunganya amakuru ya laser ya zahabu, bityo irashobora kwemeza kuzamura software mugihe gikwiye;
2. Buri gikorwa cya serivisi (kubungabunga, gusura, gusura abakiriya banyuzwe nibindi) byanditswe muburyo burambuye kandi birashobora kubazwa no gusesengurwa igihe icyo aricyo cyose. Buri gihe ubare inyandiko zo kubungabunga ibikoresho byabakiriya kandi utange ibitekerezo byumvikana kubakoresha.
Icya kabiri, Ubuyobozi bukomeye bwa tekinike
1. Buri mukozi wa nyuma yo kugurisha ya laser ya zahabu afite impamyabumenyi ya kaminuza cyangwa irenga, kandi buri mukozi wa nyuma yo kugurisha amaze igihe kirekire akora imyitozo yimbere mu gihugu kandi yatsinze sisitemu yo gusuzuma ikoranabuhanga mbere yo kwemererwa gukora.
2. Inyungu zabakiriya nizo zambere, kandi ninshingano itajegajega yo kwita no kubaha buri mukiriya. Turemeza ko kuva kwakira ibibazo bitangwa kuri serivisi ku rubuga, icyifuzo cyose cyabakiriya kizishyurwa byimazeyo na laser.
3. Serivise ya zahabu ya laser izajya ikora nyuma yigihe cyo kugurisha abakozi ba serivise yo guhugura tekinike, kuvugurura ubumenyi bwa tekiniki no kuzamura ubumenyi bwa serivisi.
4. Kugirango tubashe gukomeza kunoza serivisi zabakiriya, twashyizeho kandi uburyo bwo guhatanira amarushanwa hamwe nuburyo bwo kubika impano zo kubaho kubantu babishoboye kandi bafite impano, kugirango abakoresha babone serivisi zihoraho zishimishije.
Icya gatatu, imicungire yimyitwarire ya serivisi isanzwe
1. Ubwiza bwa serivisi buterwa no gutandukana kwabantu buragabanuka kandi biririndwa.
2. Isosiyete yashyizeho uburyo bwo kugenzura serivisi zinyuranye. Ibihano bikaze bizahabwa abarenga ku myitwarire y’umwuga n’amahame ya serivisi.
Icya kane, Uburyo bworoshye bwo kuyobora imiyoboro
1. Abakiriya barashobora kuvugana natwe binyuze mumiyoboro itandukanye nka terefone, fax, ibaruwa, E-imeri, nubutumwa bwurubuga.
2. Serivise ya zahabu ya laser ya serivise yitondera cyane imiyoboro yavuzwe haruguru mugihe nyacyo. Impanuro zabakiriya, ibirego nibindi bisabwa bizasubizwa mugihe gito, kandi bihatire kurushaho kunezeza abakiriya.
Kugirango turusheho guha serivisi abakoresha bose, kandi ureke abakoresha bashore mubikoresho byibikoresho bya laser umutekano kandi nta mpungenge, laser izaha abakoresha serivisi nziza nyuma yo kugurisha.
Twashyizeho uburyo bwo gutunganya amakuru kuri serivisi nyuma yo kugurisha kandi dufite 400-969-9920 umurongo wa serivisi nyuma yo kugurisha kugirango twemere ibibazo byabakiriya, ibirego no gusana, kandi dukurikirane abakiriya amasaha 24 kumunsi. Abakiriya bacu barashobora kwishimira serivisi zikurikira:
1. Guhera kumunsi waguze, shimishwa no kuzamura software kubuntu.
2. Nyuma yimashini ihageze, abakozi bacu ba tekinike nabo bazajya kurubuga kugirango batange ubwambere ubwubatsi, gutangiza no guhugura tekinike kubakoresha, kugirango abakiriya babashe gukoresha ibikoresho neza. Nyuma yuko umukiriya asinyiye kandi akemeza, amahugurwa arashobora kurangira;
3. Nyuma yo gushiraho imashini nshya namahugurwa birangiye muminsi 2-3, Centre ya Gold Laser Customer Service Centre izahamagara abakiriya. Guhamagarwa inyuma bikubiyemo ibintu bikurikira:
a) Ibikoresho byashyizweho kandi bigashyirwa mubikorwa, kandi unyuzwe nibikoresho?
b) Niba umukiriya yaramenye uburyo bwo gukora kandi niba ashobora gukora yigenga, ni ubuhe bufasha bukenewe?
c) Wanyuzwe n'imyitwarire y'akazi ka injeniyeri?
d) Ese injeniyeri nyuma yo kugurisha iramenyesha umukiriya nyuma yo kugurisha ikigo cyabakiriya guhamagara 400-969-9920?
4. Ukurikije uko byagarutse, Niba hari ikibazo, ikigo cyita kubakiriya kizamenyesha injeniyeri ya tekinike ya serivise ya injeniyeri cyangwa injeniyeri wamahugurwa gufata ingamba zo gukemura. Niba bitarakemuka, tuzatanga "ibaruwa isaba akazi" ibitekerezo kubushakashatsi bwikoranabuhanga hamwe niterambere ryiterambere kugirango dufashe gukemura. Nyuma yo kurangiza, ikigo cyita kubakiriya kizagaruka kubakiriya.
5. Kugirango twongere inyungu zabakiriya no guteza imbere ubudahwema kunoza serivise ya zahabu ya laser, buri mukiriya azahabwa inshuro zirenga eshatu guhamagara, aribyo:
a) Nyuma yiminsi itatu nyuma yimyitozo mishya yo kwishyiriraho imashini irangiye;
b) Nyuma y'amezi atatu nyuma y'amahugurwa mashya yo gushyira imashini;
c) Gusaba abakiriya gusana cyangwa nyuma yo kugurisha serivisi;
d) Gutoranya gusura ubwoko bumwe bwimashini no gushaka iterambere;
6. Terefone ya serivise ya zahabu ya zahabu 400-969-9920 guhamagara serivisi kubuntu bizakira ibibazo byabakiriya, ibirego nibisabwa byo gusana, kandi ikigo cyita kubakiriya cyoherejwe nyuma yo kugurisha nyuma yo kugurisha kubibanza. Turasezeranya ko abakiriya bari muri kilometero 300 uvuye kumurongo wa zahabu ya laser, nyuma yo kugurisha bazakorera kumurongo no kubitaho mugihe cyamasaha 24 bakiriye ibirego; abakiriya baherereye mu birometero 300 uvuye ahacururizwa nyuma yo kugurisha, abashakashatsi nyuma yo kugurisha bazakira ibirego mugihe cyamasaha 72 Serivisi no kuyitaho; kubakiriya babanyamahanga tuzasubiza mumasaha 10, dukore serivisi zo gusana mumasaha 72.
Ukeneye nyuma ya serivisi!
Nyamuneka tanga Imashini Urutonde Oya iyo utwoherereje imeri nyuma ya serivisi!